Greater New Haven and Hartford Disability Transportation: Affordable Ride Services with M7

| April 25, 2025
Greater New Haven and Hartford Disability Transportation: Affordable Ride Services with M7

Greater New Haven and Hartford Disability Transportation: Affordable Ride Services with M7

Doing Our Part in Supporting the New Haven and Hartford Disability Communities

Individuals with disabilities, seniors, and their caregivers need access to reliable and cost-effective transportation. Whether it’s for medical appointments, grocery runs, social activities, or just day-to-day independence, getting from point A to point B shouldn’t be a hurdle. That’s where M7, Connecticut’s largest private transportation company, is making a real difference. This is especially true for those seeking more affordable accessible New Haven and Hartford disability ride options.

Through a groundbreaking partnership with Connecticut Transit Districts, M7 offers the Encompass Program, a service designed to provide affordable and flexible transportation to eligible residents in the Greater New Haven and Hartford areas. Together, they tailored this program for people with disabilities and older adults, helping them maintain independence and improve quality of life.

Encompass: Greater New Haven and Hartford Disability Rides Done Right

Greater New Haven and Hartford Disability Ride Services from M7

The Encompass Program is a low-cost, user-friendly transportation initiative that serves eligible seniors and individuals with disabilities in the Greater Hartford and Greater New Haven areas. Unlike traditional paratransit services, which often have limited service hours, Encompass allows passengers to book rides 24/7/365 with ease.

Once you’re approved, M7 will create a personal online account where you can manage expenses, book trips, and track your travel history. This modern, seamless system ensures transportation is always within reach — and always in your control.

The Encompass Program is a low-cost, user-friendly transportation initiative that serves eligible seniors and individuals with disabilities in the Greater Hartford and Greater New Haven areas. Unlike traditional paratransit services, which often have limited service hours, Encompass allows passengers to book rides 24/7/365 with ease.

Once you’re approved, M7 will create a personal online account where you can manage expenses, book trips, and track your travel history. This modern, seamless system ensures transportation is always within reach — and always in your control.
Greater New Haven and Hartford Disability Ride Services from M7

Affordable and Predictable Costs

The Encompass Program offers accessible rides at discounted rates:

• $5.00 for the first 8 miles
• $2.90 per additional mile

Trips are automatically charged to your online account, so there’s no need to carry cash or worry about handling money during your ride. You can preload your account via credit card or direct bank transfer, giving you full financial control and transparency.

Eligibility Criteria and Service Areas

To use the Encompass Program, individuals must meet one of the following:

• Be at least 60 years old
• Have a documented disability

Your local Transit District will help manage the eligibility process. Once approved, you’ll receive an Encompass photo ID, and your personal travel account will be activated.

Greater New Haven Service Area

Residents of the following towns are eligible for the Encompass Program in the New Haven region:

  • Bethany
  • Branford
  • East Haven
  • Hamden
  • New Haven
  • North Branford
  • Northford
  • North Haven
  • Orange
  • Wallingford
  • West Haven
  • Woodbridge
Get Started in New Haven

Greater Hartford Service Area

To qualify for service in the Hartford area, you must reside in one of the following towns:

  • Avon
  • Berlin
  • Bloomfield
  • Bristol
  • Cromwell
  • East Hartford
  • Ellington
  • Farmington
  • Glastonbury
  • Hartford
  • Manchester
  • Meriden
  • Middletown
  • New Britain
  • Newington
  • Plainville
  • Rocky Hill
  • South Windsor
  • Tolland
  • Vernon
  • West Hartford
  • Wethersfield
  • Windsor
  • Windsor Locks
  •  
Get Started in Hartford

Suppose you or a loved one lives in any of these towns and meets the eligibility requirements. In that case, you could be enjoying stress-free, affordable transportation in no time.

Booking Encompass is Simple

Once enrolled, passengers can schedule rides online or by calling the M7 Call Center. The system calculates your trip cost instantly and allows you to secure your ride with just a few clicks or a phone call.

 

For recurring trips — like weekly medical appointments or church services — you can set those up through a customer care representative. While online booking is great for on-demand service, recurring trips require a personal touch to ensure everything runs smoothly.

Bring Family or Friends — At No Extra Cost

Another feature of the Encompass Program that makes it especially valuable is the ability to travel with others. Up to three passengers can ride for the price of one, as long as the Encompass member is one of them. This is ideal for caregivers, family members, or companions who want or need to accompany you on your journey.

Just remember to carry your Encompass ID card when using the service.

Safe, Reliable, and Compassionate Service

Every Encompass ride is backed by M7’s commitment to safety and professionalism. All drivers are fully vetted, trained, and licensed, and every vehicle is inspected, insured, and equipped to handle mobility needs. Whether you’re in a wheelchair, using a walker, or simply need a hand, M7 drivers are ready to provide the assistance you deserve.

 

This peace of mind is particularly important for seniors and individuals with disabilities — as well as the family members and healthcare providers who support them.

Safe, Reliable, and Compassionate Service

Affordable Greater Hartford and New Haven Area Rides for Seniors and People with Disabilities

Every Encompass ride is backed by M7’s commitment to safety and professionalism. All drivers are fully vetted, trained, and licensed, and every vehicle is inspected, insured, and equipped to handle mobility needs. Whether you’re in a wheelchair, using a walker, or simply need a hand, M7 drivers are ready to provide the assistance you deserve.

 

This peace of mind is particularly important for seniors and individuals with disabilities — as well as the family members and healthcare providers who support them.

M7: Connecticut’s Trusted Transportation Partner

For over three decades, M7 has been a trusted name in transportation services throughout Connecticut. With the introduction of the Encompass Program, M7 has extended its commitment to serve the New Haven and Hartford disability community and beyond. By removing the barriers of cost, scheduling, and accessibility, M7 empowers people to live fuller, more independent lives.


Whether you’re looking for a safe way to get to a doctor’s appointment, visit loved ones, or simply run errands around town, M7 is here to help — reliably and affordably.

Ready to Get Started?

If you or someone you care for resides in the Greater Hartford or New Haven area and qualifies for the Encompass Program, now is the time to apply. Affordable, flexible, and designed for real life, this service is a game-changer for New Haven and Hartford disability transportation.

 

For affordable, 24/7, on-demand transportation you can count on — trust M7!

Cheap Transportation through The Encompass Program
Learn More About Encompass
Call 860-444-4444

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