The Most Reliable Non-Emergency Medical Transportation (NEMT) in Connecticut

The Most Reliable Non-Emergency Medical Transportation (NEMT) in Connecticut

The world’s events continue to change aspects of our lives, but access to healthcare is as important as ever. Patients that are unable to transport themselves for various reasons rely on Non-emergency medical transportation to get to their regular appointments, tests, treatments or procedures.

What is Non-Emergency Medical Transportation?

Non-emergency medical transportation (NEMT) is defined as transportation services provided to patients that need a little extra help to get to and from medical appointments. NEMT is a more cost-effective and appropriate means of transportation when compared to ambulances that are suited for patients in emergency situations that require emergency medical technicians (EMTs) and life-saving equipment.

How M7 Addresses NEMT Needs 

M7 proudly serves as the largest volume NEMT Medicaid transportation provider in the State of Connecticut, providing Non-emergency medical transportation (NEMT) to patients and medical establishments that have high demands for transportation.


Whether a fully independent patient, or a patient requiring wheelchair-accessible and paratransit transportation, M7 is dedicated to providing comfortable, safe, and fully sanitized rides to ensure patients never miss an appointment. Rides are available 24/7 all-year round, tailored for non-medical, independent traveling to and from your home.

From lobby-to-lobby pickup, curb-to-curb pickup, or bedside pickup (with wheelchair provided), M7 is here to serve our community with the rides they need the most. 


Based on passengers’ needs, we provide extra assistance for the best experience:


 •  Door to Door

 •  Door Through Door

 •  Person to Person

 •  On-Demand Wheelchair

 •  Passenger Transportation

 •  Bedside passenger pickups – including providing a wheelchair.

Patients, their families, or medical providers can easily book, track, and pay for rides by calling (203) 777-7777, booking online, or downloading the M7 Ride Mobile App.

The Encompass Program – Discounted Rates for Seniors & Persons with Disabilities

M7’s Encompass Program provides seniors over 60 years of age and persons with disabilities with highly discounted rates of $5 for the first eight miles traveled ($2/additional mile). Through a partnership between M7 and the Greater Hartford Transit District (GHTD), and a grant from the Federal Transit Administration (FTA), the communities hit hardest by the pandemic are given better access to transportation, and consequently they are able to independently make it to their medical appointments, get groceries and stay healthy.

Those Who Qualify

The Encompass Program is currently limited to those that reside in one of the following towns: 


Berlin, Cromwell, East Hartford, Farmington, Hartford, Meriden, Middletown, New Britain, Newington, Plainville, Rocky Hill, South Windsor, West Hartford, and Wethersfield

Those who are above the age of 60 or have proof of disabilities are eligible for the Encompass program, where they can simply apply online. All trip payments are conveniently done online, and up to three passengers may ride for the price of one. For more information on our Encompass Program, call (860) 444-4444 for 24/7 customer service.

M7’s Corporate Accounts

M7 also serves partnerships with medical establishments, along with individuals to address   Non-emergency medical transportation (NEMT) needs. Having a corporate account allows you to select authorized users, as well as the option to track personal cards with adjustable security parameters. It’s also easy for you to manage rides with bi-monthly billing cycles with no paper vouchers, as well as detailed ride logs for each authorized cardholder. Sign up for a corporate account with M7 today. 

Our Commitment

M7 is committed to providing the community with safe and reliable NEMT, helping anyone that needs a ride to/from their medical appointments.

Book with M7 Ride now!

Call (203) 777-7777 for Non-emergency medical transportation (NEMT) or any other local taxi rides.